Posts Tagged ‘diagnose’

Diagnosing Problems Made Easy

Friday, March 5th, 2010

Snapt is a powerful user interface to powerful open source software, but, things go wrong with any software and when it does one of the primary functions of Snapt is to help diagnose and repair the problems. Whether checking its own setup, or making sure your critical load balancer is up and running Snapt will automatically alert you of problems, and comes with a full framework status check to help you diagnose any issues, as shown below.

system Status 300x235 Diagnosing Problems Made Easy

We aim to make open source as easy and as powerful as it can be, while keeping the complexities of managing it and supporting it away from you, while providing corporate level support.

Snapt Squid Diagnostics

Thursday, September 17th, 2009

Snapt Squid comes with powerful tools for helping you diagnose any network, cache or even config errors. With many great open source products visibility and troubleshooting can be problems, which is why all Snapt products aim to improve both.

There are many features in Snapt Squid, but today we’ll touch on the Tools section. It enables to you check connectivity through the cache, see an objects status, force a refresh on a cached object, test URL’s, parse the config file and more.

Checking Connectivity

There are several options available to you

A single request through a cache can often not be a good enough test. The connectivity tester can be configured to send as many requests as you want, and will diagnose any problems (e.g. drops, different page sizes etc). You can see an example of this below, each request is sent through Squid.

You can see the responses from Google

Diagnosing a User

Another problem is when a specific user, from a specific IP address is complaining about something that you can’t reproduce – with Snapt you can! As you can see below, you can configure a URL to test, an IP to test from, and the username/password the user is supplying (if you use authentication).

Testing a specific IP or user becomes a breeze

Config Parsing

The config parser doesn’t only pick up any errors – it also offers suggestions for fixing them using an advanced matching algorithm that can detect typing errors! No longer will you have to search for answers to configuration problems!

Do you have configuration errors?